From first steps to full adoption Guide every customer from their first login to full adoption of your product.
Build product tours right on your own site, no code required. Show the right path at the right moment, and see who makes it all the way through.
- Welcome to Acme 👋 Let’s create your first campaign in 3 quick steps.
- Create your first campaign Click here to get started. It takes less than 2 minutes.
- Give it a name Something easy to recognize later, like “Black Friday”.
- Review and publish All set? Publish it and it goes live right away.
- Done! Your campaign is live 🎉 Now watch adoption grow, one step at a time.
How it works
From snippet to your first live tour, the same day.
No engineering project, no deploy for every tweak. The people who know your customers build the journey.
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1
Install the snippet
One line of code in your product, added once. Lightweight, async, and no hit to performance.
<script async src="…/iteera.js" data-key="YOUR_KEY"></script> -
2
Build the tour on your site
Open the visual editor right on top of your own product: pick an element, write the message, and you’re done.
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3
Track adoption
See how many customers started and finished each tour, and refine the path based on what actually happens.
Features
Everything great onboarding needs. Nothing that gets in the way.
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Visual, no-code editor
Build tours by browsing your own site. Pick an element, write the message, and publish.
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Posts and pointers
Centered messages for welcomes, and tooltips that point to exactly the right element.
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Images, GIFs, and video
Bring your steps to life with media, including videos from YouTube, Vimeo, Loom, and Wistia.
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Advance your way
Move to the next step with a button, when the customer clicks the element, or once they fill in a field.
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Display rules
Show each tour on the right page, to the right audience, once or whenever it makes sense.
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Adoption metrics
Track starts and completions for every tour, and find out exactly where the journey stalls.
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Version history
See what changed in each tour and roll back to an earlier version whenever you need to.
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Lightweight snippet
20 KB at most, loaded asynchronously. Your product stays just as fast.
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Guided setup
A step-by-step wizard that helps non-technical teammates build their first tour with confidence.
What’s next
Tours are the first step. The journey goes further.
iteera is growing to support your customers across the whole journey, from their very first click to becoming fans of your product.
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Available
Product Tours
Walk customers through their first steps, right inside your product’s interface.
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Coming soon
Checklists & milestones
A list of first steps and wins that leads every account to the real value of your product.
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Coming soon
In-app announcements
Announce launches and improvements where your customers already are: inside your product.
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Coming soon
Feedback & NPS
Ask at the right moment and learn what makes customers stay and recommend you.
Give your customers a better first step.
We’re opening iteera to our first product, CS, and onboarding teams. Tell us a little about your SaaS and we’ll get you in.